House Cleaning Services

Frequently Asked Questions

The truth is if you think a professional is expensive wait till you hire an amateur. The underground market seems less expensive on the surface but in the long run it really isn’t. Cheaper services generally require you to find the housekeeper, verify their background, train them, and provide all the supplies for cleaning. You have to manage, supervise, and pay their payroll taxes despite their claim that they are an “independent contractor” (the IRS almost never agrees therefore you are liable for all federal withholding taxes and labor law compliance). The “savings” is not worth the risk. What is your time
We won’t pay you outright for the referral but once your referral becomes a regular client (after their 3rd cleaning), you will receive HALF-OFF of your next scheduled cleaning! Refer two or more friends in six months and receive a FREE general cleaning. We LOVE referrals!
34 years! Dust to Dazzle is the same great residential maid service that has been operating under D & C Cleaning, Inc. since 1982. We’re under the same great management and owner – we simply have a new name. We’re possibly the largest, most experienced service in the area.
Yes! Your safety and protection is top priority. We know what can happen when security is less important than profits to a service. Therefore, we only provide you insured and bonded team members.
All of our Cleaning Techs are employees. Thoroughly screened and trained. Because our team members are all full-time
We have found that teams of 2 or 3 cleaning techs works best for us in most circumstances, we do occasionally provide a solo cleaning tech. Because we are a professional service and not just an individual who does the work, we have trained cleaning technicians available to assist your regular tech(s) in the event of sickness, injury or vacation. Your home or office will be serviced as promised without exception.
Absolutely. Every employee receives a full criminal background check, and we provide you with insured and bonded team members.
Yes, for your convenience we accept: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. We can also accept and electronic check.
No! You can cancel any time you wish. You’ll only sign our non-compete agreement and on-time payment commitment when you hire us.
At the time of service. You can leave a check on the counter or we can charge your credit card or debit your checking account the day after your cleaning.
Our work is 100% guaranteed. If you are not satisfied we will return within 24 hours and re-clean any unsatisfactory areas. If we cannot satisfy you, a refund will be offered in most instances and the relationship will be permanently terminated.
If there are symptoms of illness for any persons in the homes we service, we ask them to call so that we can postpone or reschedule cleaning. We are calling almost every customer before every cleaning to check (some routine customers said keep coming & they will notify us of any changes).
Our staff utilizes waterproof cleaning aprons that allow them to carry a variety of cleaning agents and microfiber towels without having to backtrack. Our cleaners are instructed to keep their distance.
We clean Monday through Friday (and Saturdays on special occasions) between 8:00 and 5:00 p.m. If you have a time preference, we will work to accommodate you. We reserve the right to an hour arrival window.
Yes, upon request and subject to availability.
We love them, and we’ll treat them like our own. Your special instructions are noted on our Work Orders so the Cleaning Tech will know your wishes with regard to your pets. We do ask that you make sure that any pet that may be a threat is secured.
No. Most of our clients give us a key and their alarm code. Our employees are carefully screened and trained. Many of them have been with us for years!
We provide all of the cleaning equipment and supplies necessary to clean your home. We use only the finest Green Cleaning Solutions to clean your space.
We conduct criminal background checks on every prospective employee, we verify job history, and conduct employment verifications. Our outstanding record of quality hiring and our low employee turnover make us one of the safest services worthy of your trust. We rank safety and security at the top of our business priorities.
We can help you. Just call us in advance to make your special requests and we will quote you a price for the additional time. Ovens, fridge, windows, garage? We can cover it!
No, it’s not expected, but it is greatly appreciated for work well done.
Just tell us what day works best for you. We have a large staff and can accommodate most requests.
Many of our regular clients do have a Detail Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly or bi-weekly routine. It’s less expensive than the first detail cleaning because the rest of the house is already at maintenance level if we have been servicing your home!

We are wearing shoe coverings, masks, and gloves into every home & discarding them upon exit of each home. We are also spraying and disinfecting larger equipment such as vacuums and buckets. Hand sanitizer is available in every maid service vehicle.

In some instances, we are using throw-away microfiber rags. It’s more important than ever to be using a professionally trained cleaning service that will NOT cross-contaminate!