Frequently Asked Questions

The truth is if you think a professional is expensive wait till you hire an amateur. The underground market seems less expensive on the surface but in the long run it really isn’t. Cheaper services generally require you to find the housekeeper, verify their background, train them, and provide all the supplies for cleaning. You have to manage, supervise, and pay their payroll taxes despite their claim that they are an “independent contractor” (the IRS almost never agrees therefore you are liable for all federal withholding taxes and labor law compliance). The “savings” is not worth the risk. What is your time

We won’t pay you outright for the referral but once your referral becomes a regular client (after their 3rd cleaning), you will receive HALF-OFF of your next scheduled cleaning! Refer two or more friends in six months and receive a FREE general cleaning. We LOVE referrals!

34 years! Dust to Dazzle is the same great residential maid service that has been operating under D & C Cleaning, Inc. since 1982. We’re under the same great management and owner – we simply have a new name. We’re possibly the largest, most experienced service in the area.

Yes! Your safety and protection is top priority. We know what can happen when security is less important than profits to a service. Therefore, we only provide you insured and bonded team members.

All of our Cleaning Techs are employees. Thoroughly screened and trained. Because our team members are all full-time

We have found that teams of 2 or 3 cleaning techs works best for us in most circumstances, we do occasionally provide a solo cleaning tech. Because we are a professional service and not just an individual who does the work, we have trained cleaning technicians available to assist your regular tech(s) in the event of sickness, injury or vacation. Your home or office will be serviced as promised without exception.

Absolutely. Every employee receives a full criminal background check, and we provide you with insured and bonded team members.

Yes, for your convenience we accept: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. We can also accept and electronic check.

No! You can cancel any time you wish. You’ll only sign our non-compete agreement and on-time payment commitment when you hire us.

At the time of service. You can leave a check on the counter or we can charge your credit card or debit your checking account the day after your cleaning.

Our work is 100% guaranteed. If you are not satisfied we will return within 24 hours and re-clean any unsatisfactory areas. If we cannot satisfy you, a refund will be offered in most instances and the relationship will be permanently terminated.

We clean Monday through Friday (and Saturdays on special occasions) between 8:00 and 5:00 p.m. If you have a time preference, we will work to accommodate you. We reserve the right to an hour arrival window.

Yes, upon request and subject to availability.

We love them, and we’ll treat them like our own. Your special instructions are noted on our Work Orders so the Cleaning Tech will know your wishes with regard to your pets. We do ask that you make sure that any pet that may be a threat is secured.

No. Most of our clients give us a key and their alarm code. Our employees are carefully screened and trained. Many of them have been with us for years!

We provide all of the cleaning equipment and supplies necessary to clean your home. We use only the finest Green Cleaning Solutions to clean your space.

We conduct criminal background checks on every prospective employee, we verify job history, and conduct employment verifications. Our outstanding record of quality hiring and our low employee turnover make us one of the safest services worthy of your trust. We rank safety and security at the top of our business priorities.

We can help you. Just call us in advance to make your special requests and we will quote you a price for the additional time. Ovens, fridge, windows, garage? We can cover it!

No, it’s not expected, but it is greatly appreciated for work well done.

Just tell us what day works best for you. We have a large staff and can accommodate most requests.

Many of our regular clients do have a Detail Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly or bi-weekly routine. It’s less expensive than the first detail cleaning because the rest of the house is already at maintenance level if we have been servicing your home!

Professional cleaning services include thorough, reliable cleaning of all areas in your home or business. From dusting and disinfecting all surfaces to vacuuming or mopping floors to removing cobwebs and emptying wastebaskets, our professional cleaners will ensure every nook and cranny on your property is spotless while significantly reducing germs to give you a 99.9% germ-free home or business.

Deep cleaning services include the cleaning steps to ensure every room is clean and germ-free—top to bottom. You can invest in the service when you first hire a cleaning company to remove the buildup of dirt and grime and then schedule every six months for best results. Professional cleaners will deep clean every corner, surface, and fixture in your home or business, including floors, faucets, vent covers, windows, blinds, ceiling fans, doors, garbage cans, furniture, appliances, cabinets, and drawers

Spring cleaning is an opportunity to ensure your home or business is fresh and germ-free while reducing allergens. Our spring cleaning services clean and disinfect every room and every surface. From baseboards and window sills to floors, furniture, and kitchen appliances, we’ll use effective, professional-grade cleaning solutions to give you a fresh start as you head into the warmer months. A dust-free, 99.9% germ-free property will promote better health too.

Spring cleaning is necessary for home and business owners who want to create a beautiful, tidy, healthy environment. The right tools, techniques, and cleaning solutions will remove allergens and destroy germs, so you can trust you are heading into the warmer months with a clean, fresh start. Our professional cleaners will also help you to minimize clutter and organize your home or business.

Professional move-in and move-out cleaning services prepare a home or business to move-in or move-out of a property. Rather than dealing with the stress of having to clean up the space or prepare the new space yourself, you can trust the pros to handle the tasks for you. Our professional cleaners will clean and disinfect a property floor to ceiling so it is fresh and germ-free for the new tenants.

The difference between deep cleaning and move-out cleaning depends on the level of dirt and grime buildup on the property. If the property has not had a professional cleaning in six months, a deep cleaning may be necessary to achieve a thoroughly clean and disinfected property upon move-out. If your property has had regular cleaning, a standard move-out cleaning process should be sufficient.

Post construction cleaning is a service that cleans the entire home or business building top to bottom following new construction or a renovation. Because the construction process typically leaves behind excessive dust, dirt, and debris, professional cleaning is crucial. Post construction cleaning involves dusting and cleaning floors, fixtures, appliances, windows, and the HVAC system to ensure fresh, dust-free air will circulate throughout the property.

Post construction cleaning is more intensive and time-consuming, requiring specialized tools such as commercial floor polishing equipment, wet/dry vacuums, and shop vacs. Leaving the task to highly trained, experienced cleaning professionals who specialize in post construction cleaning will give you the best results possible so you can enjoy your new or renovated home or business. With our professional cleaners, you can count on a dust-free, residue-free property.

Getting your carpets professionally cleaned is well worth the investment as you will not only be cleaning your carpet but also protecting it and extending its lifespan. For best results, schedule professional carpet cleaning every 6 to 12 months. Our carpet cleaners use specialized cleaning solutions and protectants to guard the carpet against future stains and help it to look its best for as long as possible.

Professional carpet cleaning is more effective and efficient than attempting to do it yourself. Our professionals have industrial-strength equipment and carpet cleaning solutions to provide a deep-down clean that eliminates dirt, germs, and stains and also prevents future stains. The process and dry time are much quicker than a DIY carpet cleaning project, so you can get your house in order sooner.

Professional window cleaners use hospital-grade window cleaning products to remove all traces of dust and dirt. Our cleaners ensure you have gleaming, streak-free, and smudge-free results. The specialized window cleaning solution we use also repels dust to keep your windows sparkling clean for a longer period of time. When you want to achieve the cleanest windows on the block, choose trusted professional window cleaning services.

Professional window cleaning is well worth the investment. In fact, the service may be more affordable than you think. Regular window cleaning with hospital-grade cleaning solutions will minimize window wear and tear, which means you won’t have to replace windows as often, saving you a lot of money in the long run. Enhancing your property’s curb appeal is yet another benefit you’ll experience from using our professional window cleaning services.

Professional tile and grout cleaning is worth the investment because you'll not only get gleaming tile and grout, but you'll also avoid costly water and mold damage. A buildup of mold and mildew under tiles can result in loosened tiles that allow water to seep in and potentially damage the flooring. Our tile and grout cleaning services use proven methods to remove stubborn stains on tile and grout in kitchens, bathrooms, laundry rooms, and entryways.

Professional tile and grout cleaners use a detailed, specialized process to remove stains and bacteria. Our expert process includes sweeping and vacuuming debris, using a steamer to lift deep stains, and scrubbing all surfaces to eliminate every speck of grime. When you choose our professional service, your tile and grout cleaning will be fast and effective, and you'll be able to walk on the clean surfaces right away.

Commercial cleaning is the professional cleaning of a commercial space or place of business to help business owners make a strong, positive impression on visitors and customers. Our expert professional cleaning crew provides thorough, reliable cleaning, disinfecting, and sanitizing to give you a 99.9% germ-free facility that shines. When you turn to our commercial cleaners, you’ll feel good about providing the cleanest, safest workplace for your employees.

The difference between commercial and residential cleaning is the location of the cleaning. Commercial cleaning is for businesses, office buildings, retail locations, schools, industrial facilities, and organizations. Residential cleaning is for homes. Our professional commercial cleaners use specialized tools, methods, and cleaning solutions to keep your commercial facility looking its best year-round. Your business will keep cleanliness and productivity high.